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Coach is a leading design house of modern luxury accessories and lifestyle collections. With a long‑standing reputation built on quality craftsmanship, Coach approaches design with a modern vision, reimagining luxury for today with authenticity and innovation that is uniquely Coach. The Coach name is synonymous with effortless New York style worldwide. Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and Coach Service training. The role is responsible for meeting personal sales and productivity goals and delivering service that meets or exceeds expectations. The Sales Associate represents Coach to the consumer, acts as an ambassador of the brand, and ensures customers’ needs are consistently exceeded.
The Successful Candidate Will Demonstrate The Following Proficiencies
* Understand how individual productivity impacts the store
* Behave like a brand ambassador
* Model sales behaviours taught in company sales training programs
* Maintain high energy on the sales floor
* Consistently achieve sales goals
* Ability to work with multiple customers simultaneously
* Consistently anticipate and meet customers’ needs
* Service all customers according to the Coach Approach standards
* Participate as a team member and encourage team to meet and exceed performance standards
* Champion company initiatives and support management decisions
* Demonstrate professional ethics
Further Requirements
* Very good English proficiency (essential)
* Previous experience in a retail service environment (essential)
* Background in working in luxury retail (desirable)
* Ability to communicate effectively with customers and staff and manoeuvre the sales floor
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
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