Join our team at Haggerston Castle Holiday Park in Berwick- Upon- Tweed on the shores of Northumberland with its beautiful beaches and lots of Haven fun.Beal, Near Berwick-upon-Tweed, Northumberland TD15 2PA GBRJob DetailsPosition: J D Wetherspoons ManagerType: Full-Time / Permanent Bonus: Up to 10% Annual Bonus We can provide on-site accommodation, subject toavailability and T&Cs. Join our One Great Team here at Haven as a J DWetherspoons Manager! Bring your leadership expertise to deliver outstanding service andunforgettable dining experiences for every guest, if you’re passionate about hospitality and thrive in a dynamicenvironment, this is the perfect opportunity for you!As the Pub Manager, you\\\'ll be atthe heart of an energetic pub team, leading with clear direction and plenty ofmotivation. You\\\'ll inspire your team to hit their goals and keep up highstandards by showing them how it’s done! You\\\'ll be hands-on with performance, offeringfeedback to help your team grow, tackling any challenges, and supporting theirdevelopment. Managing resources like budgets and tools will be key to keepingthings running smoothly. You\\\'ll also be the driving force behind fantasticguest experiences, continuously improving how we interact and solving anyissues that pop up. Plus, you\\\'ll make sure everything stays safe, compliant,and on point with company policies. Key Responsibilities Team Leadership: Lead, motivate,and support the team to deliver excellent service and achieve targets. Guest Experience: Ensure top-tierguest satisfaction by addressing concerns, improving service, and driving awelcoming atmosphere. Performance Management: Monitorindividual and team performance, providing regular feedback, coaching, andconducting performance reviews. Resource Management: Oversee staffscheduling, budgets, and resources to maximise efficiency and meet businessneeds. Adhering to J D Wetherspoon’s standard operatingprocedures (SOPs) and company policiesProblem Solving: Quickly resolveany operational issues that arise, ensuring smooth day-to-day running. Training and Development: Supportstaff development through ongoing training, mentoring, and creating growthopportunities. Requirements - Proven experience in roles such as PubManager, General Manager or a similar leadership position. - Strong leadership and communication skills. - Ability to work in a fast-paced environmentwhile maintaining attention to detail. - Exceptional customer service andproblem-solving abilities. - Knowledge of health and safety regulations. - Strong organisational and multitaskingskills. - Experience in budgeting and financialmanagement. - Flexibility to work evenings, weekends, andholidays. What We Offer - Attractive salary plus annual bonusopportunity. - On-site accommodation, subject toavailability and T&Cs. - An inclusive, supportive workenvironment. - Comprehensive training and ongoingsupport. - Career development opportunities, includingfully funded qualifications. - Exclusive team perks, including up to 50%off on-park dining, 20% discounts on Haven Holidays and in-store purchases,free access to our facilities, savings at national brands and retailers, and somuch more! How to Apply To apply for this role, click apply now andanswer a few quick questions, which should take about 5 minutes. Oncesubmitted, a member of our team will reach out to you. Ifshortlisted, our interview process may consist of two stages: an interview anda skills test. If you require any assistance or reasonableadjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk Diversity, equity, and inclusion are at theheart of who we are and what we do. We encourage applications from allbackgrounds, communities and industries and we are ready to discuss any reasonableadjustments or flexibility that you may require, including whether a role canbe full-time, part-time or a job-share.