Join our busy administration team as a Pensions Administrator, supporting over 60 varied pension schemes, including our new and innovative Collective Defined Contribution (CDC) scheme.
What is a CDC Pension Scheme?
A CDC pension scheme is a new style of pension scheme designed to bridge the gap between Defined Benefit and Defined Contribution pensions, offering members a lifelong pension with fixed contributions pooled into a collective fund.
Your Responsibilities
* Ensuring customer satisfaction is a key priority at all times and working in line with service levels
* Managing all aspects of the Pensions Administrator role, including pensions calculations, member enquiries, and ad hoc projects
* Mentoring team members whilst actively developing your own knowledge
* Maintaining accuracy of member/employer data at all times
* Monitor both the quality and volume of your own output, as well as that produced by the team. Undertake thorough reviews of colleagues’ work to ensure accuracy and consistency.
* Taking ownership of and show a level of urgency in completing delegated tasks within the team
* Build relationships across relevant TPT teams as business need dictates
* Identifying areas for improvement, actively contributing in team meetings, refining processes and suggesting change
* Complying with the Data Protection Policy when dealing with personal data in the course of employment including personal data relating to any employee, customer, client, supplier or agent of the Company.
* Performing all duties in line with TPT’s Information Security policy and to act as an ambassador of TPT at all times.
Skills & Qualifications
* Experience with Defined Benefit & Defined Contribution Pensions
* GCSEs (or equivalent), C/4 or above in Maths and English
* Working towards or completed CPC/DPA/CPA
* Microsoft Word and Excel proficiency
* Demonstrates enthusiasm for the job and able to work using own initiative.
* Able to work under pressure and adapt to changes within the workplace.
* Good level of communication skills and able to prioritise own workload.
What You Will Get in Return
A bustling and diverse administration department where a close knit group of three BAU teams work together to provide the best service possible for our valued members and employers. The teams work on over 60 different pension schemes, both DB, DC & CDC, allowing for a great variety of day to day case and project work.
If you’re wanting to expand your expertise in pensions administration to include the new CDC scheme, join us on our journey to delivering dependable retirement outcomes for our members and apply today!
The Company
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at 30 September 2025) and 490,000 members.
TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward‑thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
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