Digital Waffle is seeking a customer-focused Service Desk Engineer in Waterlooville. This front-line support role requires experience in a structured Service Desk environment, managing 1st line incidents, and delivering consistent support. Responsibilities include acting as the first point of contact for IT queries, logging tickets accurately, and escalating complex issues as needed. The position offers a competitive salary of £28,000 and various benefits including a pension, generous holiday allowance, and training opportunities.
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