Are you interested in sustainable fashion? We're seeking a dedicated and experienced store manager to lead our Isabel Hospice charity shop in Sawbridgeworth. Each of our shops has its own unique style and you will be responsible for maintaining our high quality reputation within the community. Not only will your work be helping to reduce vast amounts of waste going to landfill, but you’ll also be ensuring that we have the resources to continue providing expert care to those that need it most. Our retail teams cover the needs of their stores by working on a rota basis so this role will require weekend work, and flexibility. (Working 4 days over 7.) What will I be doing? Ensuring high standards of display, presentation, and cleanliness are maintained throughout the shop Leading by example, providing excellent customer care to enhance the shopping experience Maximizing sales and profits, achieving key objectives for the shop Guiding, inspiring, and engaging a team of paid staff and volunteers Meeting gift aid conversion rates from people donating goods Supporting events held both in the shop (evenings) and the local community What skills are required? Retail management experience An interest in and / or experience of working with sustainable fashion Experience of managing and inspiring a diverse team of people Excellent organisational skills Understanding, respect and consideration for others at all times A good knowledge of email, MS Office and the internet A ‘can do’ approach to work Someone who communicates well, both verbally and in writing And ideally experience of working within charity retail What are the benefits? Each and every one of our employees contributes to our progress and is supporting our work at Isabel Hospice. In return, we have a generous benefits package which includes: 27 days holiday (pro rata) Pension scheme Life assurance scheme Employee Assistance Programme Cycle to work scheme Health Service Discounts Refer a friend bonus If you believe you have the skills, experience, and passion to excel in this role, apply below. Isabel Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest in joining our team We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment. Successful applicants will be required to undertake a DBS check.