Job Overview
We are looking to welcome a Quality Lead to be based out of our Branch in Nottingham and to cover the branches and sites in the region. This role will be partnering with stakeholders and their designated area to drive quality performance, reduce internal failures, support customer satisfaction and strengthen compliance with ISO statutory, regulatory and customer requirements. It combines front‑line quality support with business-facing engagement, ensuring quality becomes part of everyday operational decision making.
Responsibilities
* Act as the dedicated quality lead within designated business areas and provide on‑the‑ground support to embed quality into operational planning, equipment preparation, installation work and project delivery.
* Lead teams in investigating quality incidents, supporting root‑cause analysis and preventative actions to improve operational performance and prevent re‑occurrence.
* Proactively lead quality initiatives within the designated region to anticipate issues, prevent defects and improve delivery.
* Support customer meetings, audits and site visits within the region.
* Conduct periodic internal reviews or audits to ensure compliance with external standards and internal procedures are followed.
* Analyse non‑conformances and produce reports, statistics and recommendations as appropriate.
* Review and amend internal processes to maintain compliance with standards and best practice, continually driving improvement throughout.
* Work comfortably in a fast‑paced, high‑pressure environment with the ability to balance multiple workstreams while also working with several clients and building partners in parallel, ensuring smooth efficiency and strong output.
Qualifications
* Recent and relevant experience in a similar role, ideally within Construction, Utilities, Pump or Plant Rental.
* Strong quality investigation and root‑cause analysis capability.
* Detailed knowledge and experience with ISO 9001 Internal Auditor or Lead Auditor.
* Proficient accurate record‑keeping.
* Ability to act proactively while maintaining a methodical, attention‑to‑detail approach.
* Excellent communication skills.
* Knowledge of Health & Safety legislation and good practice.
* A full UK driving licence is required; ability and willingness to travel within the UK as and when necessary and to stay away from home from time to time.
What We Can Offer
We understand balancing work and life commitments isn't always easy, that's why we've designed our benefits package to support you in all areas of life.
* Competitive salary
* Company car as an essential user
* Eligible for company bonus scheme (annual and quarterly payments)
* Medicash Scheme – medical expenses scheme (access to 24‑hour online GP services, discounted gym memberships)
* Pension scheme with contribution based on total earnings, not just salary
* 25 days holiday, 8 Bank Holidays and increasing annual leave entitlement with long service
* 3× your annual salary life insurance (DIS)
* Support for development and training
* Employee assistance programme (EAP) & access to Mental Health first aiders
* Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
* Employee referral schemeHybrid working pattern (working from home and in the office)
Equal Opportunities Statement
Workdry International Ltd is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender re‑assignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
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