Weybridge (GB)
Octopus Electric Vehicles 🚙 – Growth – fixed /
Full-time
Hybrid
What we do.
Electric Car Leasing
Why we do it.
Greener. Fairer. Future.
We are on the hunt for a high‑energy Sales Trainer to join our mission of driving the future of sustainable transportation. This role is the heartbeat of our sales team development, responsible for ensuring every new starter and seasoned EV Expert has the tools, skills, and confidence to deliver world‑class service. You will be the architect of our learning journey, bridging the gap between potential and performance while ensuring our unique OEV culture is woven into every session.
Responsible for owning the end‑to‑end training lifecycle – from onboarding new recruits to conducting advanced coaching for our established teams – with a primary focus on increasing speed‑to‑competency for new hires and driving conversion improvements across the teams. This position comes with a generous car allowance and an inspiring office environment located in the heart of Weybridge, where you will be stationed 2–3 days a week.
What You'll Do
Onboarding And New Starter Success
* Lead the onboarding journey for all new EV Experts, ensuring they are supported, skilled and ready to hit the ground running.
* Deliver training on our sales methodology, product knowledge and our core mission.
* Monitor speed‑to‑competency, identifying gaps early and providing the “over the shoulder” coaching needed to get new starters to target quickly.
Sales Excellence And Coaching
* Conduct regular L&D sessions for the sales teams to improve their soft and sales skills.
* Act as a champion of our sales methodology, proactively spotting methodology gaps and refining training materials to improve customer experience.
* Collaborate with Sales Managers to identify team‑specific performance trends and create tailored workshops to address them.
Content And Strategy
* Design and iterate training propositions and materials that align with OEV and the sales team.
* Maintain the department training roadmap, ensuring all of our levelling up skills are accessible to those looking to progress.
* Use data and insights from CSAT and Trustpilot scores to guide training focus and improve overall customer experience.
Culture And Compliance
* Embed OEV culture and values into all training programs, ensuring a culture of “Customer Love” is instilled from day one.
* Ensure regulatory compliance, training teams to maintain a compliance score in line with FCA guidelines.
* Help embed a “Be Brave” mindset, encouraging EV Experts to experiment with new approaches and share successful outcomes.
What You'll Need
* Proven Sales Training Experience: A track record of delivering impactful training in a fast‑paced, phone‑based sales environment.
* Methodology Expert: Deep understanding of structured sales methodologies and the ability to coach others on them.
* Exceptional Delivery: A dynamic and engaging presentation style with the ability to adapt to different learning types and personalities.
* Analytical Thinking: The ability to use qualitative and quantitative data to identify training needs and measure the impact of your sessions.
* Passion for Sustainability: A genuine interest in Electric Vehicles and a drive to help people embrace green energy.
* Self‑Starter Attitude: The ability to think independently, manage your own time, and get things done ahead of schedule.
As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
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