This range is provided by Intellect Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We’re partnering with a well-established Managed Service Provider based in Manchester where you’ll be part of a close-knit technical team delivering first-class support, project work, and on-site installations for SME clients across the Midlands.
What You’ll Be Doing:
* Deliver 2nd Line support remotely and on client sites
* Resolve escalated incidents across Microsoft 365, Azure, and Windows Server environments
* Maintain and monitor client networks, routers, and firewalls
* Deploy laptops, servers, and cloud services for new client projects
* Document technical processes and contribute to continuous improvement
Key Skills:
* Experience in an MSP or IT services environment
* Solid understanding of Microsoft 365, Azure AD, and networking concepts
* Familiarity with VMware/Hyper‑V and backup solutions (Veeam, Datto)
* Full UK driving licence (client site visits required)
* Desire to progress into project delivery or infrastructure roles
* Hybrid working (3 days office / 2 home)
* Paid training and exam vouchers
* Progression into 3rd Line or Infrastructure Engineering
If you enjoy varied work across multiple client environments and want clear career progression, this role is ideal.
Seniority level
Associate
Employment type
Full‑time
Job function
Information Technology
Industries
* Staffing and Recruiting
* IT Services
* IT Consulting
#J-18808-Ljbffr