Job Description
Join our team at Hafan y Môr holiday park in scenic North Wales next to the beach with views of the mountains.Pwllheli, Gwynedd, North Wales LL53 6HX GBRJob DetailsPosition: Guest Experience Team Member Type: Full-Time / Part-Time / Seasonal Pay Rates: Up to £12.21 per hour depending on age Join our One Great Team here at Haven as a Guest Experience Team Member, where you’ll be the heart and soul of our guest and owner experience, making their stay with us feel extra special! As a Guest Experience Team Member, you’ll be interacting with guests and owners to ensure they feel welcome, valued and have everything they need for a memorable experience. From cheerful hellos to problem-solving pros, you’ll play a key role in making every guest’s stay unforgettable. Key Responsibilities - Greet each guest with a friendly smile and genuine enthusiasm as they arrive at our vibrant reception area, creating an inviting atmosphere and a positive first impression. - Listen attentively to questions or concerns, taking thoughtful action to make each interaction feel personalised and effortless. - Collaborate with other team members to deliver smooth, seamless service that enhances every moment of the guest and owner experience. - Actively listen to the thoughts, ideas, and feedback of our guests and owners, shar...