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Graduate entry-level: support analyst

Hounslow
JR United Kingdom
Support analyst
€80,000 - €100,000 a year
Posted: 13 June
Offer description

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Graduate Entry-Level: Support Analyst, south west london

Client: WeAreAspire

Location: south west london, United Kingdom

Job Category: Other

EU work permit required: Yes


Job Views: 2


Posted: 06.06.2025


Expiry Date: 21.07.2025


Job Description:

Exciting Career Opportunity! Join Our Growing Team as a Support Analyst!

Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites)

Salary: £28,500 (rising to £30,500 after training period)

Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for a Support Analyst to join a strong and motivated team!

What You'll Do:

* Troubleshoot and resolve customer queries and technical issues
* Provide advice on optimising system functionalities for users
* Help customers configure the system to meet their specific business needs
* Build professional relationships by offering ongoing support
* Work with internal teams to test and enhance system performance
* Structured career path with regular feedback and clear targets
* Opportunities for growth into Senior or Lead Analyst roles
* Early responsibility for mentoring and guiding colleagues

Who We're Looking For:

* A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.)
* Strong A-Level results
* Excellent problem-solving and communication skills
* Ability to quickly learn and apply new concepts in technology
* Team-focused with a passion for delivering high-quality service

Training & Growth:

* Comprehensive initial training and close mentoring
* Ongoing opportunities for industry-recognised certifications
* Work with a motivated and focused team
* Clear career progression with performance-based reviews
* Salary £28,500, rising to £30,500 after training period

Ready to join a company where you can grow and make a real impact? Apply now to start your journey!

#SupportAnalyst #CareerOpportunity #SaaS #Technology #SoftwareIndustry #BirminghamJobs #GraduateJobs #CareerGrowth #HybridRole #Hiring #NewJob

We Are Aspire Ltd are a Disability Confident Committed employer

#J-18808-Ljbffr

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