We are seeking an experienced Head of Temporary Accommodation, Housing Register and Allocations within a busy local authority. This role will provide strategic and operational leadership, ensuring services meet statutory requirements, deliver improved outcomes for residents, and operate efficiently within budget.
JOB ROLE - Head of Temporary Accommodation, Housing Register and Allocations
Salary - £475 Per Day
Key Responsibilities
* Provide strategic and operational leadership across Temporary Accommodation, Allocations and Housing Register services.
* Lead delivery of the Council's B&B elimination plan, reducing reliance on unsuitable accommodation and supporting households into sustainable housing.
* Oversee the provision, procurement and management of Temporary Accommodation, ensuring services meet legislative, contractual and financial standards.
* Ensure statutory duties under the Housing Act 1996, Homelessness Reduction Act 2017 and other guidance are met.
* Manage the Housing Register and allocations scheme, ensuring fair, transparent and effective prioritisation and lettings.
* Drive continuous service improvement, performance management, and customer experience enhancements.
* Lead the development and implementation of service policies, procedures and systems aligned with strategic and legislative requirements.
* Manage significant financial resources, including Temporary Accommodation budgets, ensuring effective planning and control.
* Build and maintain effective partnerships with internal teams, external agencies, landlords and providers.
* Represent the service to Members, senior leaders and external stakeholders.
Skills and Experience
* Senior management experience within local authority housing services, including Temporary Accommodation and Housing Allocations.
* Proven experience leading multi-disciplinary teams and delivering service improvement in complex environments.
* Strong knowledge of homelessness legislation, allocations frameworks, and housing policy.
* Experience managing significant budgets within a public sector context.
* Experience of commissioning, procurement and contract management, including working with housing providers and partners.
* Ability to lead change programmes, improving service performance and resident outcomes.
* Strong influencing, communication and stakeholder engagement skills, including working with Members and senior officers.
* Politically aware with understanding of governance and decision-making processes in local government.
* Able to provide strategic direction while maintaining oversight of operational delivery.