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HEAD OF RETAIL ( PREMIUM SOFT FURNISHINGS BRAND ), Stockport
Client: House of Fashion Associates Ltd
Location: Stockport, United Kingdom
Job Category: Retail
EU work permit required: Yes
Job Reference: 3ca8927d830c
Job Views: 8
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description:
HEAD OF RETAIL - PREMIUM SOFT FURNISHINGS BRAND
Location: London
Reporting to: the CEO
Our client is a proud creator of beautiful home textiles since 1850, and an unmistakably British brand, born in Manchester. They are passionate about their collections, past and present, honoring their rich heritage and innovative spirit. They focus on meticulous attention to detail in every product to bring joy to everyday lives, transforming routines into revitalizing rituals.
Their legacy began in 1850 with a sample of terry towelling fabric, an innovation unseen in Great Britain. This helped the brand gain attention among the Royal Family and households across the UK. Today, their brand symbolizes exceptional British craftsmanship, seen in luxury hotels and Wimbledon Centre Court.
Over the years, their collections have expanded across bed linen, robes, and signature towels. Now part of a global group, they continue to innovate with new technology, expand product categories, and grow globally, maintaining a focus on design-led, luxurious products. Details matter to them, upholding their promise to create threads you can count on.
Position Overview:
The Head of Retail will be responsible for developing and executing retail strategies to maximize sales, profitability, and market share for the brand's brick-and-mortar stores. This role oversees retail operations, drives customer experience initiatives, and ensures stores reflect the brand's values and premium positioning.
Key Responsibilities:
* Strategic Planning: Develop and implement comprehensive retail strategies aligned with the brand's overall business objectives. Identify growth opportunities in existing and new markets to expand the retail footprint. Manage merchandising and KPIs like sell-through rate and sales per square meter.
* Sales and Profitability: Set and achieve sales targets, KPIs, and profitability goals. Analyze sales data and market trends to inform business decisions and strategy adjustments.
* Retail Operations: Oversee daily retail operations, including inventory management, visual merchandising, and store layout. Ensure operational excellence and compliance with policies and standards.
* Customer Experience: Enhance the customer journey by implementing best practices in customer service and engagement. Foster a customer-centric culture within the retail team.
* Team Leadership: Lead, mentor, and develop the retail team, including store managers and sales associates. Promote a positive, collaborative work environment that encourages high performance.
* Financial Management: Prepare and manage budgets, forecasts, and financial reports. Optimize costs to maximize profitability.
* Market Expansion: Identify potential locations for new stores. Develop and execute plans for entering new retail markets.
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