Job Description
Facilities Office Stores and Sample Despatch Operative
Hexagon Tower, Blackley, Manchester,M9 8GQ
Working times will be 08:00 16:00 Monday to Friday = 7.20 hours daily
Rate - £14.50ph
Responsibilities:
Labelling and packing of chemical samples according to IATA and ADR regulations
Daily gas bottle checks, filling liquid nitrogen dewars
Collect lab waste according to Help Desk/Lab Steward requests
Label and store waste chemicals in the appropriate place
Order picking and packing for shipping
Provide cover for mail room collection and distribution of mail, and franking if required
Provide cover for any postal services and courier issues
Book in all mail and courier deliveries and distribute within the building
Monthly stock check of packaging materials
Ensure appearance is always professional and reflects the professional image of Floorbrite ltd
Provide forklift truck duties when necessary
Attend team meetings
Ensure Post room is always kept clean and tidy
To carry out any reasonable task requested of you by a member of the management team
To comply with all relevant Floorbrite policies and procedures
To observe and follow all site Health & Safety procedures of Floorbrite and ensure the same is observed by other post room operatives
To work as part of the overall Floorbrite team on site
To promote proactive approach and work ethic to support the first-class experience for visitors and staff
Help tenants with any queries regarding deliveries, waste collection, sample dispatch, packaging requirements, customs issues etc.
Qualifications/Experience
Essential:
Excellent English, both spoken and written
Excellent and professional telephone manner
Excellent customer care skills
Desirable
IT literate and proficient in all Microsoft Word
Previous experience in working in a busy postroom/courier environment
FLT Certificate
Gas Awareness Certificate
IATA/ADR Qualification
Communication
To liaise with other members of the team and other departments within the company as appropriate
Excellent telephone manner
Provide knowledgeable, confident, efficient customer service at all times
Clear written and verbal communication skills, able to communicate effectively whether in face-to-face or telephone conversations
Relationship Building
To build good relationships with internal (staff) and external (contractors & visitors) customers as appropriate
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