Policy Expert – Payroll and Pension Manager Are you ready to transform the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we’ve won over 1.5 million customers in Home, Motor, and Pet insurance and have been ranked the UK’s No.1-rated home insurer by Review Centre since 2013. Hear from our team about what it's like working at Policy Expert ✨ Your day to day: As our Payroll & Pension Manager, you will be responsible for overseeing and managing the full end-to-end payroll process for our London office of 250 colleagues, as well as being our expert on pensions and supporting our colleagues with any queries. This is a highly collaborative role, where you will be maintaining compliance and streamlining payroll procedures for efficiency. You'll be a part of the People function, which also has a Group Payroll Manager, who is responsible for our other two sites, so close collaboration is important in this role. Your main responsibilities will include: Lead and manage the full end-to-end payroll process for London, ensuring a high level of accuracy Be the lead and expert on pensions for London, as well as supporting our pension scheme in Milton Keynes and Motherwell Ensure compliance with relevant legislation, policies, and industry standards Collaborate with our People team, Finance, and legal teams to ensure seamless integration of payroll-related processes, policies, and systems Monitor changes to payroll regulations and legislation to ensure the organisation stays compliant in all regions Provide strategic insight and guidance on payroll-related matters to the Chief People Officer and other senior leadership Manage relationships with payroll providers and other external stakeholders as required Analyse payroll data to identify opportunities for optimisation and cost-efficiency, providing solutions that align with the company’s strategic goals Auditing the payroll to make sure it satisfies all government regulations. Responsible for filing P45s, P60s, P11Ds Who are you: Proven experience in managing payroll for a full site. Strong knowledge of UK and international payroll regulations and pensions Exceptional attention to detail and a strong ability to analyse complex payroll data Being the approachable, supportive, and professional face of London payroll Excellent stakeholder management and communication skills, with the ability to work cross-functionally with the People team, Finance, and senior leadership. A proactive, solution-oriented mindset, with a track record of driving change and improvements. Strong project management skills, with the ability to lead prioritised projects simultaneously. Experience with payroll systems and the integration of payroll technologies is an advantage. A degree-level qualification or equivalent professional certification in payroll or related fields is desirable. Benefits: This role will be based in our London office in a 50/50 Hybrid mode. We match your pension contributions up to 7% Private medical & Dental cover Learning budget of £1,000 a year Study leave (with encouragement to use it) Enhanced maternity & paternity Travel season ticket loan ️ Access to a wide selection of London O2 events and use of a Private Lounge Employee Wellbeing Programme Prayer room in Office What We Stand for and Next Steps “We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment” At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements. Useful links: Glassdoor | Trust Pilot | Best Companies