Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.
Key Role Responsibilities
1. Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
2. Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
3. Cleans the reception, offices, common spaces and restrooms.
4. Checks on a daily basis all amenity areas and cleans where required.
5. Carries out a full litter pick daily to all external areas in the community.
6. Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
7. Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
8. Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
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