We are looking for a proactive and detail-driven Project Coordinator to join our clients team in Telford. If you have excellent organisational skills and enjoy working with customers, this role offers the chance to make a real impact while developing your career in a supportive environment.
Whats in it for you?
* Competitive starting salary
* Pension scheme
* Private healthcare cover
* Relaxed dress code
* Staff incentives and rewards
* Company events and team outings
* Employee referral programme
* Free on-site parking
Main Duties:
1. Carry out onboarding calls to gather customer requirements for phone systems
2. Set up customer phone lines and broadband within agreed targets and SLAs
3. Record, categorise, and prioritise customer support tickets
4. Liaise with sales teams, colleagues, and distributors to resolve any order issues
5. Provide assistance to customers, ensuring a smooth and positive experience
6. Arrange and coordinate site surveys and installations
7. Keep clear communication with managers, team members, and other departments
8. Offer support across the Hosted & Connectivity team w...