Job Title: Complex Works Planner (D&M) Location: Hertfordshire (Hybrid) Sector: Social Housing Salary: Upto £25 per hour We are working with a well-established housing association that manages around 6,000 homes across Hertfordshire, Bedfordshire and Buckinghamshire. They are currently looking to appoint a Damp & Mould Planner / Administrator to support their Property Services team in managing and coordinating damp and mould cases across their housing portfolio. This is a key administrative role supporting the effective management of repairs cases and ensuring residents receive clear communication and timely resolutions. The Role The successful candidate will support the management of damp and mould cases from initial report through to completion. You will act as a central point of coordination between residents, internal teams and contractors, ensuring cases are logged accurately, progress is tracked and actions are completed within required timescales. This role requires strong organisational skills, excellent communication and the ability to manage multiple cases while maintaining accurate records and compliance with internal procedures. Key Responsibilities • Log and maintain damp and mould cases within the case management system • Ensure accurate data entry and documentation of inspections, actions and communications • Act as the first point of contact for residents with damp and...