Overview
Join to apply for the Front of House Team Member role at RedCat Independent Pubs.
The role focuses on delivering outstanding service, guiding guests through the menu, taking accurate orders, and ensuring a smooth dining experience from start to finish.
Pay and Benefits
This range is provided by RedCat Independent Pubs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
* Share of tips (Tronc)
* 25% discount on food, drinks, and rooms across all RedCat venues* (T&Cs apply)
* Opportunities to progress within a growing company
* Financial wellbeing programme
* Employee recognition scheme
* Discounted staff meals during shifts
* Apprenticeship & skills development programmes
* 24/7 access to our training and development platform
* Wellness programme to support your health and wellbeing
Key Responsibilities
* Guest Service – Greet and seat guests, take orders, and deliver food and drinks promptly.
* Menu Knowledge – Explain dishes, specials, and drink options, including allergens.
* Upselling – Recommend dishes, drinks, and promotions to enhance the guest experience and boost sales.
* Presentation – Ensure tables are set and maintained to RedCat’s standards.
* Teamwork – Work collaboratively with colleagues and the kitchen to keep service running smoothly.
* Problem-Solving – Resolve guest concerns quickly and professionally.
* Payments – Use EPOS systems to process orders and payments accurately.
* Cleanliness – Keep your section and service areas tidy and organised.
About RedCat
RedCat is revitalising pubs, inns, and boutique hotels across the UK—investing in design, service, and our people. Our restaurant servers are at the heart of the guest experience, ensuring every visit is friendly, efficient, and memorable.
The RedCat Way
We work with integrity, care, and respect. As a Restaurant Server, you bring positive energy to every shift, making guests feel welcome and delivering service they’ll remember long after they leave.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Management and Manufacturing
Industries
* Hospitality
Note: This description reflects the Front of House role and is not intended to include other positions listed in the original posting.
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