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Kitchen porter/server

Sudbury
Stellar Catering Ltd
Porter
Posted: 21 September
Offer description

Job Overview:

As a Kitchen Porter/Server, you will support both the kitchen and the front-of-house teams to ensure smooth and efficient service. Your role will involve maintaining cleanliness in the kitchen, assisting with basic food prep, and stepping in to serve customers when needed.

This is a hands-on, flexible position that is essential to the smooth running of the café and catering operations.

Key Responsibilities: Kitchen & Equipment Support

* Wash and sanitise dishes, utensils, pots, and pans efficiently
* Keep kitchen areas, surfaces, and floors clean, tidy, and safe
* Help with basic food preparation tasks (e.g., peeling, chopping, plating support)
* Ensure kitchen equipment is clean, stored properly, and ready for use
* Follow cleaning schedules and complete checklists as required

Front-of-House Service

* Deliver food and drinks to tables with a friendly and professional manner
* Clear tables promptly and ensure the dining area remains clean and welcoming
* Assist with taking orders, serving customers, and running food during busy periods
* Provide excellent customer service, answering questions and handling requests politely

Hygiene & Safety

* Maintain high standards of cleanliness in line with food hygiene and health & safety regulations
* Follow allergen awareness and food safety practices at all times
* Use cleaning products safely and report any hazards immediately

Teamwork

* Work closely with both kitchen and front-of-house teams to ensure smooth service
* Support colleagues where needed, especially during busy service or catering events
* Represent the café's friendly and professional values at all times

Job Expectations:

We're looking for someone who:

* Is flexible, with availability to work different shifts, including weekends and peak times during the week.
* Is reliable and hardworking, with strong timekeeping skills
* Enjoys working both in the kitchen and directly with customers in the front-of-house
* Can work efficiently in a fast-paced environment while maintaining high standards
* Is physically capable of tasks such as standing for long periods, lifting trays, and working in a warm kitchen environment
* Brings a positive, team-player attitude, willing to "muck in" wherever needed

Requirements:

* Previous experience in hospitality, catering, or a kitchen porter role is helpful but not essential – training will be provided
* Customer service skills and a friendly, approachable manner
* Understanding of basic food hygiene and safety practices (training can be provided)
* Ability to follow instructions and work independently when required
* Flexibility to work varying shifts on a zero-hour contract basis
* Right to work in the UK

Benefits:

* Flexible hours to suit availability (zero-hour contract)
* Staff meals or discounts during shifts
* Opportunity to gain experience both in the kitchen and in customer service
* Supportive, family-run working environment
* Involvement in outside catering events where additional shifts may be available

Pay: £7.55-£12.21 per hour

Benefits:

* Employee discount

Application question(s):

* Have you got flexibility to work weekdays and weekends?

Work authorisation:

* United Kingdom (preferred)

Work Location: In person

Expected start date: 01/09/2025

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