Customer Care Administrator
Bridgend | Competitive hourly rate | Monday to Friday | Temporary |
Introduction
We are currently recruiting on behalf of a housebuilder for a temporary Customer Care Administrator to join their team on-site. This is an excellent opportunity for a highly organised and customer-focused individual to support the delivery of outstanding aftercare services to homeowners.
Key Duties:
Act as a key point of contact for customers, handling queries and providing timely updates.
Liaise with subcontractors to schedule and coordinate remedial works.
Ensure all customer care issues are logged, tracked, and resolved within agreed timeframes.
Maintain accurate records and update internal systems accordingly.
Monitor progress of outstanding works and follow up to ensure completion.
Deliver a professional and empathetic approach when dealing with customer concerns.
Support the wider customer care team with administrative duties as required.
Requirements:
Previous experience in a customer service or administrative role (ideally within construction or housing).
Strong organisational and time management skills.
Excellent communication skills, both written and verbal.
Ability to manage multiple tasks and prioritise workload effectively.
Proficiency in Microsoft Office and database systems.
A proactive and solution-focused approach.
What We Offer:
Competitive hourly rate.
Opportunity to gain experience with a reputable housebuilder.
Supportive team environment.
Immediate start available.
Interested?
Apply now or get in touch today.
Acorn by Synergie acts as an employment business for the supply of temporary workers