First Line Manager - Warehouse / Distribution Centre
Join Jet2.com and Jet2holidays as a First Line Manager at our Retail Operations Distribution Centre in Middlewich, Cheshire.
Responsibilities
* Manage, support, and develop Operational colleagues (Team Leaders & Warehouse Operatives)
* Oversee day‑to‑day performance and ensure delivery of business targets
* Achieve and deliver individual and department KPI’s and SLA’s
* Collaborate with the Planning team and Operations Manager to allocate resources for volume up‑lifts and equipment needs
* Ensure effective utilisation of Warehouse Management Systems
* Maintain health and safety compliance and adherence to CAA and HMRC processes at all times
* Foster a culture of continuous improvement and best practice
* Support a customer‑focused and safety‑centric working environment
Qualifications
* Experience managing large operational teams in a logistics/distribution environment, ideally at Team Leader level
* Strong communication and relationship‑building skills across all levels
* Demonstrated leadership and management capabilities
* High numeracy and attention to detail, with ability to manage resources and make considered decisions
* Will undergo background checks (5‑year employment history and UK Criminal Record Check) and attend a 5‑day Security Training Course
Benefits
* Competitive salary
* Fixed shift pattern: 2 PM – 10 PM, Tuesday to Saturday
* Generous Discretionary Profit Share Scheme
* Annual pay review
* Free car parking
* Free uniform
* Contributory pension scheme
* 3× salary life assurance
* 32 days holiday entitlement per annum
* Cycle‑to‑Work Scheme
* Career progression opportunities
* Access to Mental Health First Aiders
* Employee Assistance Programme with professional counseling
* Colleague discounts on Jet2holidays and Jet2.com holidays and flights
* Recommend a Friend scheme (£250 for successful referrals)
* Retail discounts on travel, leisure, health, wellbeing, eating out, shopping, and lifestyle
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Airlines and Aviation
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