We are seeking a highly skilled and experienced Salesforce DevOps Lead to join our growing Digital Transformation team at Thames Water. As the UK’s largest water company, we are committed to fixing the problems of today and building resilience for tomorrow, using data and technology to drive innovation and deliver real impact. In this role, you will be responsible for defining and implementing Salesforce DevOps best practices, leading CI/CD pipeline development, and improving the stability, scalability, and security of the Salesforce platform.
What you’ll do as a Salesforce DevOps Lead
* Develop and implement DevOps strategies for the Salesforce platform.
* Define best practices for CI/CD, release management, and automated testing.
* Enhance deployment automation to support Salesforce solutions.
* Design, implement, and maintain CI/CD pipelines for Salesforce development.
* Ensure conflict‑free and automated deployments with minimal downtime.
* Continuously monitor and improve pipeline efficiency.
* Manage Salesforce environments, ensuring consistency across development, testing, and production.
* Establish and enforce version control strategies.
* Oversee release schedules, ensuring incident‑free deployments with minimal business impact.
* Implement security best practices for Salesforce, including role‑based access control and compliance monitoring.
* Work closely with security teams to mitigate risks and enforce governance policies.
* Optimise performance and scalability of Salesforce infrastructure.
* Establish monitoring and logging solutions for proactive issue detection.
* Respond to production incidents, performing root cause analysis and implementing preventive measures.
* Collaborate with platform teams to resolve performance bottlenecks.
* Identify opportunities to automate manual processes within the Salesforce estate.
* Lead efforts to improve development workflows and manage code from various projects and product teams.
Key relationships and interactions
* ERP & Integration Platform Lead.
* Salesforce Technical Lead.
* Salesforce Development Manager.
* Salesforce Platform Architect.
* Product/Project Team Managers and Members.
* Product Owners.
* Change and Release Management.
* SecOps.
What you should bring to the role
* Experience in Salesforce development and DevOps.
* Hands‑on experience with CI/CD tools such as Git, Jenkins, Azure DevOps, Bitbucket, or Copado.
* Expertise in Salesforce deployment strategies, including change sets, Salesforce DX, and metadata API.
* Strong understanding of version control and branching strategies.
* Experience with automation frameworks for testing and deployment.
* Experience working in agile and DevOps environments.
* Strong experience with Salesforce DX, CLI, and automation tools.
* Experience with APEX, Visualforce, LWC, and JavaScript.
* Experience in Salesforce API integration (REST, SOAP, Platform Events).
* Demonstrable experience working within Agile and DevOps frameworks.
* Hands‑on experience with infrastructure‑as‑code (IaC) and scripting languages such as Python or Shell.
* Experience with microservices architecture, integration/middleware, source control, CI/CD deployment, and security.
* Salesforce certifications such as Salesforce DevOps Specialist, Salesforce Administrator, or Salesforce Platform Developer.
* Previous experience in the utility industry.
* Knowledge of Salesforce CPQ, Commerce Cloud, Service Cloud, and Field Service.
* Experience with test automation tools.
* Experience in VRA, OwnBackup.
* Experience with cloud‑based infrastructure services, such as AWS or Azure.
* Previous involvement in digital transformation projects.
* Knowledge of Salesforce security best practices.
* Excellent communication and interpersonal skills – confident in presenting to senior stakeholders and explaining technical concepts to a senior business audience.
What’s in it for you
* Competitive salary up to £75,000 per annum, depending on experience.
* Annual leave – 26 days holiday per year, increasing to 30 with length of service (plus bank holidays).
* Performance‑related pay plan directly linked to both company and individual performance measures and targets.
* Generous Pension Scheme through AON.
* Access to a range of benefits to support health, wellbeing and finances, including annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance.
Information about Thames Water
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast‑tracked career opportunities, flexible working arrangements and excellent benefits.
When a crisis happens, we all rally to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the front line as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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