A fantastic opportunity has arisen for a Collections Specialist to join a long standing and successful company based in Redditch. This is a growing company who offer fantastic support and training programmes to ensure you will be successful in this position. The company have professional offices with free parking and due to continued growth, they are looking for ambitious candidates who are looking for a long term career and they will offer you the training and personal development in return for your hard work. This is a full-time role working Monday to Friday 9am – 5pm. This is a commercial collections role dealing directly with retrieving debt from businesses so previous B2B experience in collections or customer services would be a distinct advantage. I am looking for someone with a strong Customer Service or Collections background and who is very confident and assertive on the phone for this role. Collections Specialist day to day duties will include the following: *Contacting debtors via phone, email and letters *Implementing strategies to pull back debt as quickly as possible for the client *Be able to use strong questioning and negotiation techniques to achieve your objective *Use credit information obtained from both the debtor and client to formulate an effective collections strategy *Effectively overcoming reasons for non payment. *Establish, ‘Can’t Pay / Won’t Pay) situations and developing ...