What you’ll be doing
1. Act as the primary interface for high-level customer engagements on contractual and commercial topics.
2. Lead cross-functional teams to ensure all aspects of contract delivery are understood, managed, and executed effectively.
3. Ensure successful delivery of contractual commitments, meeting cost targets and driving contract profitability and revenue growth.
4. Own the management of contractual obligations, risks, and compliance with governance frameworks.
5. Support contract negotiations, renewals, and change control processes, ensuring obligations are achievable and commercially sound.
Essential Skills
6. Commercial Management
7. Contract Management
8. Relationship Building
9. Growth Mindset
10. Supplier Management
What we'd like to see on your CV
11. Proven experience in contract management or commercial operations.
12. Strong commercial awareness and understanding of contractual frameworks.
13. Excellent communication and stakeholder management skills, including experience engaging with senior customers.
14. High attention to detail and ability to manage complex contractual information.
Benefits
15. Competitive salary
16. 10% on target bonus (Depending on country based)
17. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
18. On-call allowance (Depending on role requirements)
19. 25 days annual leave (not including bank holidays), increasing with service
20. Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
21. World-class training and development opportunities
22. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
23. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
24. 24/7 private virtual GP appointments for UK colleagues
25. 2 weeks paid carer’s leave
26. World-class training and development opportunities
27. Option to join BT Shares Saving schemes.
28. Discounted broadband, mobile and TV packages
29. Access to 100’s of retail discounts including the BT shop
Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
#LI-Hybrid
Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience.
In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.