Overview
Permanent, Full Time (37 hours per week)
We are a values driven organisation committed to achieving our mission of ‘One team, transforming lives’, but we’re also entrepreneurial, maximising the value of our money and resources.
We are currently looking to recruit a Neighbourhood Housing Officer to join our team!
Responsibilities
* As a first point of contact, you will provide a customer focused housing management service within a designated neighbourhood. The work undertaken will meet the aims and objectives of Stockport Homes and achieve our mission to transform lives.
* You must be confident in order to enforce tenancy conditions and challenge behaviours using various tools and powers at your disposal.
* With excellent customer care skills and a commitment to making a difference to the neighbourhoods you will manage, you must be capable of working positively and enthusiastically in sometimes challenging circumstances and have an interest in Housing law relating to the management of Social Housing.
* With good problem solving skills and the ability to work both on your own initiative and as part of a team, you must be able to use a wide range of IT packages to manage tenancy details and case work and be willing to deal with different types of workloads and problems.
* Due to the nature of the role, a valid current driving licence and access to a car is essential.
Qualifications/Requirements
* Excellent organisational and problem solving skills, a high level of resilience, the ability to work on your own initiative with minimal supervision and excellent interpersonal and communications skills to work with partners and colleagues.
* Interest in Housing law relating to the management of Social Housing.
* Ability to work well in a team and independently; capable of using IT packages to manage tenancy details and case work.
* Be willing to comply with Disclosure and Barring Service clearance requirements.
Additional Information
The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
This role will be on Stockport Homes Limited terms and conditions.
The successful applicants appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service.
Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page.
Interview date: 13th October 2025.
Employment details
* Employment type: Full-time
* Seniority level: Not Applicable
* Job function: Customer Service
* Industries: Non-profit Organizations and Housing and Community Development
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