Job Title: Aftersales Manager
Location: Toyota Edgware
Salary: £65,000 basic + OTE up to £80,000
Hours: Monday to Friday, 08:00 18:00
Job Type: Full-time, Permanent
Lead Aftersales Excellence with Jemca Toyota Edgware
We are looking for an experienced and highly organised Aftersales Manager to lead our large and dynamic aftersales department at Toyota Edgware. This is a senior management position with responsibility for service, parts, warranty, bodyshop, and workshop operations managing a team of 35 across multiple disciplines.
If you're a confident leader with a strong main dealer background and a commitment to delivering results through operational excellence, team development, and customer satisfaction, this is an opportunity to make a real impact.
What Youll Do:
1. Lead the aftersales operation including service, parts, bodyshop, warranty, and technical teams
2. Manage a team of approx. 35, including 16 technicians and specialists across all departments
3. Drive profitability while ensuring high levels of compliance, governance, and customer service
4. Maintain robust H&S standards across all areas of the aftersales function
5. Ensure consistent delivery of service excellence thro...