Job Description
Senior Resource Manager
Location: London (near Bank Station)
Salary: Up to £91,000
Working pattern: Hybrid
I am seeking an experienced Senior Resource Manager to take responsibility for creating a more structured, transparent and consistent approach to work allocation across our fee-earning teams. This newly shaped role will play a key part in balancing workloads, improving collaboration and supporting the development and wellbeing of our people.
You will work closely with Partners, team leaders and a wide range of business services colleagues, ensuring that work is allocated fairly and efficiently while enabling individuals to gain exposure to matters that support their growth. This is a visible, influential role with real potential to improve the way teams operate day-to-day.
What You’ll Be Doing
Work Allocation & Development Support
* Take ownership of allocating work across teams, ensuring decisions are based on skills, experience and capacity rather than informal or relationship-driven approaches.
* Help fee earners access a broader mix of work, supporting their progression, broadening their experience and contributing to higher engagement and retention.
* Spot training needs, skill gaps, performance concerns or wellbeing issues early and collaborate with HR, L&D, Partners and other support teams to address them proactively.
Building Relationships with Leadership
* Develop strong working relationships with Partners and senior leaders, gaining an in-depth understanding of resourcing requirements, upcoming pressure points and longer-term needs.
* Attend regular meetings with leadership to share insights, updates and recommendations on utilisation and capacity.
* Act as a trusted adviser on team resourcing and workflow management.
Supporting Fee Earners
* Build rapport with associates, counsel, trainees and paralegals to understand their strengths, preferences, workload and areas for development.
* Encourage and ensure timely updates of individual capacity forecasts to maintain accurate visibility of upcoming availability.
* Support trainee supervisors in planning appropriate and varied work allocation.
Cross-Functional Collaboration
* Work with other Resource Managers to help embed a consistent, best-practice approach to resourcing across the wider organisation.
* Partner with Practice Management, HR, Finance, BD and Project Management to align on recruitment, secondments, people initiatives and operational improvements.
Data, Reporting & Planning
* Produce clear, regular utilisation and capacity reports to support informed decision-making.
* Monitor forecasted versus actual utilisation, identifying inconsistencies and helping address underlying issues.
* Track holidays, absences and major workflow peaks to predict pressure points and recommend adjustments early.
* Play a key role in the rollout and development of a new resource management system, helping shape improved processes and routines.
About You
We’re looking for someone who brings:
* Solid experience in resource management, workforce planning or work allocation within a law firm or another professional services environment (e.g., consulting, Big 4, engineering).
* A confident, collaborative approach to engaging with senior stakeholders.
* A commitment to fairness, transparency and inclusiveness in how work is distributed.
* Strong analytical skills, with the ability to interpret utilisation data and communicate insights clearly.
* Excellent organisational skills, with the ability to manage competing demands and juggle multiple priorities.
* A proactive, solutions-focused mindset and the willingness to help shape new ways of working.
What’s on Offer
* Up to £91,000 base salary
* Hybrid working
* Central London location near Bank station
* The opportunity to introduce and embed a forward-thinking resource management approach
* Influence over people development, wellbeing, and operational efficiency
* A key role in supporting new processes, systems and ways of working