Credit Hire Recoveries Handler
Monday-Friday, 9am-5pm
Chorley - Office Based
Up to £30k DOE + Monthly Bonus
We are actively looking for a dedicated and detail-oriented Recoveries Handler to join our client's growing team based in Chorley. This is an excellent opportunity to develop your career within motor claims, working in a supportive environment with clear progression opportunities.
In this role, you will manage a caseload of motor recoveries claims, negotiating settlements and making informed decisions to deliver the best possible outcomes for clients.
Credit Hire Recoveries Handler Responsibilities:
* Manage credit hire claims from beginning through to settlement, ensuring cases are handled efficiently and in line with company policies and legal requirements.
* Liaise with clients, insurers, solicitors, and other stakeholders, providing clear updates and maintaining strong working relationships throughout the claims process.
* Record, update, and maintain accurate claim documentation and correspondence, ensuring compliance with GDPR and data protection regulations.
* Resolve any issues that may arise during the claims process, using negotiation skills and sound judgement to achieve positive resolutions.
* Collect and assess supporting evidence such as witness statements, photographs, and documentation, in order to strengthen claims.
* Conduct thorough investigations into liability and quantum to evaluate prospects for recovery.
* Ensure compliance with relevant legislation, industry standards, and company policies, including Consumer Duty requirements.
* Work towards and achieve personal and team performance targets, contributing to overall departmental success.
Credit Hire Recoveries Handler Benefits:
* Competitive salary up to £30k DOE + monthly bonus
* Fully funded training and development
* Excellent career progression opportunities
* Monday-Friday working hours (no weekends)
* 31 days holiday
* Free on-site parking
* 3x Life Assurance
* 6% Pension
Ready to take the next step in your claims career?
Click APPLY today!
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