Overview
The Abbey Hotel Bath, Abbey Hotel Bath, N Parade, Bath, BA1 1LF. Rate: £14.00 | Hours: Guaranteed Hours Each Week. Benefits: Fixed hours contract available; Flexible hours to suit you; Life Insurance; Free access to Doctor and Legal helpline; Counselling/Wellbeing Support Service; Discounts from 50 top retailers; Training budget of upto £10,000 per year with unlimited career progression.
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Responsibilities
* In the role of Supervisor, report to the Head Housekeeper and support the team in the day to day running of the housekeeping department. This role will be based between two hotels.
* Work to improve productivity and efficiency of room cleaning.
* Analyse guest data to plan resources and materials required to meet operational requirements.
* Maintain strong working relationships with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
* Identify ways to improve Guest Satisfaction.
* Adhere to Health and Safety Policy; keep all work areas neat and well organized; COSHH/Manual Handling.
* Recruit, train, manage and monitor team performance daily/weekly.
* Deliver and exceed financial targets.
* Manage expenditure and payroll to ensure budgets are achieved.
* Participate in training to improve skills and performance.
* Solve routine challenges that occur on the job.
* If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers exceptional development and potential to progress, apply now.
Qualifications
* Experience in a housekeeping environment preferred; ability to deliver a consistent level of service in a challenging environment.
Benefits
* Life Insurance
* Discount Store with discounts from ASDA, O2 and more
* Discounted hotels and flights
* Low-cost health insurance
* Full workplace pension scheme
* 28 days holiday
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.
Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829. WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215
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