Business Support and Intelligence Officer
Location: Hybrid working – minimum one day per week in office at Tor Hill House, Castle Circus, Torquay.
Hours: Part time – 22.2 hours per week.
Pay: £14.82 per hour PAYE. Contract: Temporary contract for initially 3 months, starting ideally by early July.
Main duties and responsibilities
* Analyse and interpret complex statistical and operational data to support the Community Safety Business Unit.
* Compile reports and provide operational insights to aid effective team management and service delivery.
* Identify trends and patterns from historical and incoming data to support case management and performance monitoring.
* Prepare briefing packages and intelligence reports for officers and managers.
* Maintain and update back‑office databases and ensure data quality standards are adhered to.
* Support Freedom of Information requests, media enquiries and reporting requirements.
* Assist with continuous business improvement initiatives and operational planning.
* Maintain confidentiality and comply with data protection and information sharing protocols.
Person Specification
The successful candidate will demonstrate:
* Excellent attention to detail and a high degree of accuracy.
* Strong Microsoft Excel skills and confidence working with data and statistical information.
* Ability to analyse, summarise and interpret complex information.
* Excellent organisational and communication skills.
* Ability to work independently and as part of a small team.
* Commitment to maintaining confidentiality and handling sensitive information appropriately.
* Experience of data collection, validation and reporting.
* Strong IT skills and confidence using Microsoft Office applications.
Desirable experience includes
* Experience working within a multi‑agency or public sector environment.
* Knowledge of community safety or related services.
* Experience using databases and case management systems.
Specialist requirements
* Successful applicants will be subject to vetting checks.
* Candidates must comply with data protection and information sharing protocols.
* Ability to travel efficiently around the Torbay area may be required.
Equal Opportunity Statement
The Red Snapper Group is an equal opportunities employer.
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