Overview
Salary: Band 3, £25.098 per annum
Location: Pelaw
Hours/Contract: Permanent, 37 hours Monday - Friday
Working for #TeamNP
Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in.
Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.
The role
Ever wondered what goes on behind the scenes to supply our Force with the right uniform? This could be the perfect time for you to find out by joining us in our Business Services Department as a Clothing Assistant.
Our small and friendly supplies team stock over 350 items across various sizes and work hard to ensure our officers and staff members have the equipment they need to carry out their roles effectively. In this role, you will be responsible for supporting our uniform provision with a professional and customer focused tailoring service.
This is an important role in ensuring colleagues from across the organisation are equipped for duty and represent the Force to the highest standard. You will use industrial level, specialist machinery to undertake alterations and provide a bespoke service to each of our officers and staff. In a storeroom that holds over 1000 lines of stock, you’ll help colleagues of all ranks and roles.
What you’ll do
* Responsible for the operation and delivery of the Force tailoring service, ensuring a professional and efficient service for all clothing and tailoring needs. This can include ad-hoc tailoring projects, creating ribbon bars and hand stitched insignia.
* Provide bespoke, one-to-one measuring and fitting services for essential items like PPE, ensuring proper fit and professional appearance in line with force policy.
* Use complex tailoring equipment and machinery, including industrial sewing machines and embroidery machines, to meet organizational needs. This will also include the routine cleaning, maintenance and safety checks.
* Deliver high-level customer service, respecting individual beliefs and cultures, while collaborating with other departments to ensure timely delivery and support.
* Carry out regular stock checks on our inventory, ensuring the OPEX corresponds with the physical stock and any discrepancies rectified.
* Work effectively as part of the team sharing best practise, suggesting cost saving ideas and developing innovative ways of working to support the team and the wider force.
What you’ll bring
* To be highly proficient and skilled, in the use of a range of complex and specialist, tailoring equipment and machinery, such as industrial sewing machines, embroidery machine, hemming and overlocking machines.
* Proven experience in tailoring, garment alterations, or textile repair.
* Strong knowledge of fabrics, stitching techniques, and garment construction.
* Able to manage multiple tasks, prioritise workload, and solve problems independently while knowing when to escalate.
* Work well both independently and within a team, with strong written and verbal communication skills suited to different audiences.
* Confident using Microsoft Office and quick to learn specialist equipment, tailoring techniques, and inventory systems.
What we offer
* 26 days’ leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
* NHS Fleet Solutions Car Lease Scheme
* Enhanced maternity, shared parental and adoption leave
* Flexible working (we are happy to discuss options such as compressed hours)
* Fantastic market-leading public sector pension scheme with up to 16% employer contribution
* Corporate travel schemes – local rail, bus services and metro discounts
* Access to private healthcare and eye test vouchers
* Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
* We’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support.
* Access to gyms in some stations
* Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
* Cycle to work scheme
* Opportunity to volunteer in local community
Just so you know
The recruitment process will consist of the initial application form followed by a face to face interview and short practical exercise. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.
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