Job overview
Although this position is a 12 months fixed-term contract, the actual contract duration will be adjusted to account for the time taken to advertise the post, complete the hiring process, and finalise pre-employment checks. This means the contract will begin when the candidate starts the role and may be slightly shorter than 12 months.
The post holder is responsible for the provision of Administrative and Clerical support to all areas of the maternity department.
To deliver and coordinate an effective administrative and reception service to Maternity Department. The post holder will be expected to rotate between all maternity Departments to fulfil shift patterns, to cross cover, and to fill in gaps as required. At reception level, the post holder will be responsible for ensuring that patients are appropriately admitted and discharged on CRS, make appropriate appointment, ensuring that patients demographics details are accurate and up to date.
Responsibility will include ensuring all phone calls are answered and activity are kept up to date
Main duties of the job
This job description has been developed to reflect the development of Roles & Responsibilities with the ward clerks and Receptionists within Maternity service.
•The successful candidate must be flexible and able to cross cover in patient area.
•It is expected that all staff are committed to and participate in all training as appropriate to this post. With the full support of their respective line manager. This may lead to further opportunities and development of the post and the post holder.
•All staff will be expected to demonstrate the required skills and abilities in line with this post and to be flexible in their place of work.
Main Duties
•provide cross cover administration support within the maternity teams.
•to carry out duties consistent with the post as required by the line manager.
•To assist clinical staff to ensure the smooth running of the antenatal clinic environment in a way that enhances the efficiency of the service, reporting to the antenatal team leader of any issues impacting the delivery of administrative service provision in a timely manner.
•To answer the telephone according to the trust policy and take messages as required.
•To inform the appropriate staff of potential security risk and reporting actual security incidents
•To train new members of staff where appropriate
•Assist the senior managers with details of patients details/admission or any IT queries in respect of investigations of formal and PALS complaints/concerns
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both
documents, please view the attachment/s below
Person specification
Qualifications and knowledge
Essential criteria
1. GCSE’s or equivalent
Desirable criteria
2. Knowledge of Millennium System
Experience
Essential criteria
3. Administrative Skills
4. Organizational Skills
Desirable criteria
5. Experience of working in a NHS environment
Communication & Skills
Essential criteria
6. Excellent verbal and written communication and interpersonal skills including ability to exercise diplomacy and a good telephone manner
7. Ability to communicate with a multi disciplinary group of staff
8. Ability to work well within a team
Visa Sponsorship Information
This role is subject to UK immigration requirements. Where sponsorship is required, applicants must meet the eligibility criteria for a Skilled Worker visa in accordance with current UK Visas and Immigration rules, including any salary, qualification, and role-specific requirements applicable at the time of appointment. Candidates who require sponsorship will only be considered where the post is eligible and where all sponsorship criteria can be met. Evidence of the right to work in the UK will be required before appointment. Please note that for roles employed under Agenda for Change Terms and Conditions, the High-Cost Area Supplement (HCAS) is not included when calculating the basic salary for the purposes of sponsorship.