Client relationship manager

Internal Client Relationship Manager

📍 Altrincham, Greater Manchester
💰 £30,000 based OTE - £45,000 - £50,000
🏠 Hybrid working - 4 days office and 1 day at home after probation
Working Hours - Monday to Friday - 9am - 17:30pm

Build Relationships. Drive Growth. Make an Impact.

Are you a commercially driven relationship builder who thrives on creating opportunities and developing long-term partnerships?

We're looking for an ambitious Internal Client Relationship Manager to join a growing, market-leading organisation that works closely with recruitment businesses across the UK. This is a fantastic opportunity for someone who enjoys sales, account management and business development, while taking pride in delivering exceptional customer service.

You'll inherit and develop a portfolio of agency relationships, identify new business opportunities, and play a key role in driving revenue growth through proactive engagement and consultative conversations.

What's in it for you?

✔ Competitive salary and performance-based incentives
✔ Hybrid working options following probation
✔ Clear career progression opportunities
✔ Supportive and collaborative team environment
✔ Ongoing training and professional development
✔ Opportunity to work with established clients while developing new business relationships
✔ Regular team events, networking opportunities and client hospitality

The Role

As an Internal Client Relationship Manager, you'll be responsible for managing and growing relationships within a portfolio of recruitment agency clients, while identifying and securing new opportunities.

This role combines business development, account management and customer relationship management, making it ideal for someone who enjoys speaking with people, building trust and influencing decision-makers.

You'll work closely with senior stakeholders and become a trusted advisor to your client base, helping them navigate industry challenges and identifying solutions that add genuine value.

Key Responsibilities

* Build and maintain strong relationships with recruitment agency clients
* Proactively identify and develop new business opportunities
* Manage a portfolio of existing accounts and maximise growth potential
* Generate referrals and introductions through proactive outbound activity
* Conduct telephone, email and LinkedIn-based business development campaigns
* Handle inbound enquiries from prospective clients
* Educate clients on industry developments, products and services
* Work collaboratively with senior leadership to execute growth strategies
* Maintain accurate client records and activity within the CRM system
* Represent the business professionally at meetings, networking events and client hospitality opportunities

## What We're Looking For

* Previous experience in a B2B sales, account management or business development role
* Proven track record of working towards and achieving sales targets and KPIs
* Confidence in making outbound calls and developing new business opportunities
* Strong relationship-building and stakeholder management skills
* Excellent communication and negotiation abilities
* Commercial awareness and the ability to identify customer challenges and solutions
* Experience using CRM systems
* Self-motivated, resilient and target-driven mindset
* Strong organisational skills and attention to detail

Success in This Role Looks Like

* Building trusted client relationships that generate long-term value
* Consistently identifying and converting new business opportunities
* Growing and developing your account portfolio
* Delivering exceptional service to clients at every touchpoint
* Becoming a recognised expert within your market sector

This is an exciting opportunity for a driven sales professional who enjoys building relationships, influencing decision-makers and contributing to the success of a growing business. If you're looking for a role where your efforts are recognised, rewarded and genuinely make a difference, we'd love to hear from you.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age