Working Hours - 5 Days out of 7 Between 9.30am to 6pm Monday to Sunday
We're working with a well-established luxury goods business with a long-standing reputation for quality. They're now looking for an experienced Retail Manager to launch and lead their new flagship store in Glasgow City Centre.
This is a varied, hands-on role where you'll lead a small retail team of 3, drive local promotional activity, and shape the store's offering to meet customer demand. You will have the opportunity to take full ownership of a high-profile store within a respected organisation with a blend of operational responsibility and creative freedom in your role. It would suit someone with a commercial mindset and strong communication skills - someone who enjoys building relationships and storytelling, sharing the companies history, craftsmanship and how the products origins.
What you'll be doing:
* Managing all day-to-day aspects of the store, ensuring smooth operations and excellent customer service
* Leading and developing a team of Retail Sales Assistants, setting rotas, approving timesheets and coaching for performance
* Driving store sales and community engagement through events, promotions and local marketing initiatives
* Monitoring store performance, reporting on sales figures, stock levels, margins and costs
* Creating and refreshing store layouts and product displays, ensuring the shop is well presented and commercially appealing
* Work closely with the merchandising, production and area sales teams
What we're looking for:
* Proven experience in a retail management role, leading a small team
* Experience with luxury, high-quality products would be a strong advantage
* Strong customer focus, passionate about providing exceptional levels of service
* A confident people manager who can lead by example and motivate a team
* Creative and hands-on, with a flair for layout planning, local marketing and events
* Strong commercial awareness with the ability to interpret sales and performance data
* Comfortable using stock and reporting systems, along with Microsoft Office
* Organised, detail-oriented and calm under pressure