Responsibilities
1. Play a key role in proactively developing and deploying a robust mule & 1st Party Fraud strategies
2. Be a Subject Matter Expert of MITS"s, Cifas & SIRA systems, particularly around strategic rule design, stop files and high risk lists
3. Assist with the ongoing focus on the identification of active and potential threats in order to diminish risk and reduce costs associated with fraud losses, investigations and customer remediation
4. Continuously assess the effectiveness of the bank's fraud controls to ensure our approach is appropriate in meeting our regulatory andmercial objectives
5. Work with dedicated Engineers and Data experts to dynamically install fraud controls efficiently
6. Conduct analysis of changes and anomalies in customer behaviour, fraud numbers and suspicious patterns of behaviour
7. Attend external schemes and industry-related meetings, roundtables and working groups and maintain an awareness of forting legislative & regulatory changes
8. Work with the wider bank to raise awareness and understanding of mule & 1st Party Fraud issues/risks affecting the bank and ensure that the operational and service teams are well informed and aware of all new/emerging trends
9. Close coordination and cooperation with Fraud Risk, Fraud Operations, Product and L&D in relation to new industry initiatives and adherence to industry guidelines
10. Work with Fraud Operations, Onboarding,pliance and the Engineering teams on the design of mule & 1st Party Fraud rules and controls
11. Production and maintenance of MI highlighting key trends and performance to Risk and Executivemittees
12. Conduct and assist with regular analysis of existing and new products/services to identify areas or methods where the bank could be exposed to new mule & 1st Party Fraud risks and suggest improvements/optimisations early on in the scope/design phase
Requirements
13. 5+ years of experience working in an mule & 1st Party Fraud Strategy role
14. Expert knowledge of Cifas and SIRA from a functional, analytical and rule base deployment perspective is essential
15. Excellentmunication skills (written and verbal)
16. Good understanding of the use of bureau data and tools
17. Skilled in data analysis, able to understand trends ande up with proposed solutions to mitigate fraud risk
18. Subject matter expert of mule & 1st Party Fraud typologies
19. Strong knowledge of new and existing regulations concerning Fraud
Benefits
20. 25 days holiday (plus take your public holiday allowance whenever works best for you)
21. An extra day's holiday for your birthday
22. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
23. 16 hours paid volunteering time a year
24. Salary sacrifice,pany enhanced pension scheme
25. Life insurance at 4x your salary & group ie protection
26. Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
27. Generous family-friendly policies
28. Incentives refer a friend scheme
29. Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
30. Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
About us:
You may be put off applying for a role because you don't tick every box. Forget that! While we can't amodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch 're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Job ID 2671FDA0C2