Working alongside the Reception staff and reporting to the Operations Manager, this person is responsible for assisting with all “front of house” services which include the management of the appointment’s diary, processing customer payments, supporting colleagues with corporate events and ensuring the property is maintained to the highest standards.
Please note, this is a part time opportunity to work on Saturday only (8:30am-5pm) based at Purdey, The Royal Berkshire.
How Will You Make An Impact
* Provide a warm welcome and assistance to clients before and after lessons
* Assist with the daily operation of the reception area and all associated tasks
* Manage the shared electronic appointments diary
* Raise and process customer payments
* Assist with the administration of on-site events and competitions
* Maintain cleanliness of all customer facing areas
* Assist colleagues in other areas of the business when necessary e.g. country store
HOW WILL YOU EXPERIENCE SUCCESS?
* Self-motivated, commercially minded, and hard working
* Outstanding system and IT skills
* Excellent customer service and communication skills
* Highly organised with an eye for detail
* Relationship manager
* Flexible with an appreciation for prompt communication to clients & colleagues
Your Journey With Us
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
* Initial screening call with Richemont Talent Team
* 1st Interview with a member of the Purdey Management Team
* Final Interview with the Chairman / CEO
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