Since 1792, we’ve been supplying innovative paints and coatings that help to color people’s lives and protect what matters most. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.
Sales Assistant/Driver
Dulux Decorator Centre Stoke
£12.66 per hour & Sales Based Bonus
30 hours per week - 9am to 3pm over 5 days
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centers has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe.
Job Purpose
You will play a key role in the success of your store by collaborating with in-store colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. You will carry out customer deliveries to homes and businesses too.
This is a part-time 30 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 4pm) on a rotational basis, with time off in lieu.
Job Responsibilities
* Play an active part in engagement planning & monthly store meeting sessions.
* Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
* Use our client service tools to ensure a consistent customer experience.
* Support your store’s monthly customer contact plan.
* Follow the merchandising plan to restock the shop floor.
* Load the van & plan delivery routes.
* Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
* Proven experience in a customer service/retail role.
* Valid driving license.
* Enjoys a collaborative working environment where supporting colleagues is key.
* Calm under pressure.
What Makes You Stand Out
* Excellent communication, customer service & interpersonal skills.
* Well organized & with an eye for detail.
* Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at Dulux Decorator Centres
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
* 25 days holiday, excluding bank holidays.
* Income protection.
* Staff discount at Dulux Decorator Centre stores.
* Employee Assistance Programme.
* Employee Life Assurance.
* Great Company pension (Company doubles employee contributions).
* Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
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