Operations Manager
Location : Based in the Glasgow area
Salary: £55,000 - £65,000 per annum
Contract: Full time, Permanent
We are one of Scotlands fastest-growing commercial property investment and management companies.
We operate 30+ sites across Scotland, managing over 1 million sq. ft. of flexible workspace and self-storage facilities and were only getting started!
With substantial investment planned across our existing estate and several new developments in the pipeline, this is an exciting time to join us.
We support a diverse customer base ranging from everyday consumers and start-ups to established SMEs, and we take pride in delivering exceptional service, high-quality facilities, and a seamless customer experience.
We are now looking for a talented, driven Operations Manager to support our continued expansion and help shape the future of our operational excellence.
The Role Operations Manager:
Reporting to the Sales Director, the Operations Manager will oversee and optimise daily operations across multiple sites.
You will drive site performance, maximise revenue opportunities, and ensure we maintain high standards across our growing estate.
In this pivotal role, you will directly line-manage the Maintenance and Marketing teams, collaborate closely with our Development team on new site handovers, and ensure operational consistency as we scale.
Youll set clear expectations, complete performance evaluations, and build a strong, engaged team to deliver exceptional results.
As our Operations Manager you will:
Oversee all operational activities and processes, ensuring efficiency, productivity, and quality
Identify opportunities to improve processes and operational performance
Lead on new projects in partnership with the Development team, ensuring timely delivery and communication
Ensure the businesss online functionality supports strong lead generation for the Sales team
Coach, mentor and develop team members to foster a high-performing, positive working environment
Lead a performance-driven culture by setting and driving quarterly objectives
Monitor market trends to inform operational and commercial strategy
Develop your team to deliver outstanding customer service with contractors, suppliers and partners
Maintain consistent internal standards and professional site presentation across the estate
Promote and uphold the companys culture and values across all sites
Take ownership of Health & Safety compliance, ensuring timely checks and safe working environments
Manage customer relations issues effectively to protect the business and brand reputation
Maintain strong competitor and industry awareness, using insights to guide decisions
Share best practice and support colleagues across the wider team
Work closely with the Finance team to ensure accurate budgeting and cost control
In order to be successful in this role you must have:
Minimum 3 years project management experience
Minimum 3 years experience working with external contractors, with strong industry contacts
Minimum 2 years line management experience
Proven experience managing multi-site operations (desirable but not essential)
Strong commercial awareness and an eye for opportunities to improve revenue or reduce costs
A natural leader who thrives on taking full ownership and driving performance
Excellent communication skills, able to build strong relationships at all levels
Highly organised, self-motivated, and comfortable managing competing priorities
A proactive approach, always looking for ways to innovate and enhance operational performance
Why Join Us?
Be part of a rapidly expanding business with exciting growth plans
Work in a role where you can have real impact on strategy, performance, and culture
Lead teams across diverse and dynamic locations
Join a collaborative, forward-thinking senior management team
Opportunities for long-term progression as the business continues to scale
If youre an ambitious operations professional who thrives in a fast-paced environment and wants to help drive growth at one of Scotlands most exciting commercial property companies, wed love to hear from you!
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