Clinical Case Manager – experienced in paediatrics and adults
London, The Wellington Hospital
Full time, 37.5 hours per week
Monday to Friday, with a choice of 8am–4pm or 9am–5pm
Permanent contract
Salary: CompetitiveWe’re looking for a Clinical Case Manager to join our Case Management Team based at The Wellington Hospital. This is a role for an experienced nurse who wants to use their clinical expertise differently, stepping away from the bedside while staying close to patient care. Working at one of HCA Healthcare UK’s flagship hospitals in London, you’ll be part of a supportive, highly skilled team that plays a vital role in shaping safe, well‑coordinated patient journeys across both adult and paediatric services.Our Case Management Team works at the intersection of clinical care, patient advocacy and system navigation. You’ll support patients and families through complex pathways, working closely with consultants, multidisciplinary teams and third‑party payers to ensure care is appropriate, timely and well planned. The team is known for its collaborative approach, strong professional standards and commitment to putting patients at the centre of every decision.As a Clinical Case Manager, you’ll use your senior nursing experience to assess, plan and coordinate care from admission through to discharge. Your day‑to‑day work will balance clinical judgement with communication and problem solving, ensuring patients receive the right care in the right place while supporting effective use of resources. This role offers a rare opportunity to influence outcomes beyond the bedside, build strong professional relationships and develop your career within a large, established healthcare organisation.Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in the Case Management Team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.What you’ll do:
1. Assess, plan, coordinate and review patient care and discharge planning across adult and paediatric services, starting from admission.
2. Act as a key liaison between patients, families, clinicians and third‑party payers to support safe, effective and timely care.
3. Complete utilisation reviews and obtain authorisation for treatment and ongoing care as required.
4. Facilitate multidisciplinary discussions and contribute to coordinated care and discharge decisions.
5. Promote patient advocacy, effective resource use and high standards of documentation and communication.
What you’ll bring:
6. NMC registration as an Adult Nurse, with substantial post‑registration experience and paediatric experience.
7. Extensive inpatient bedside nursing experience or significant experience within the healthcare insurance sector.
8. Proven experience of utilisation review and complex discharge planning.
9. Senior nursing experience at Band 6 or above, with management experience.
10. Strong communication, organisational and stakeholder management skills, with confidence working independently and as part of a team.
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.By caring for our colleagues, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Clinical Case Manager, you’ll be eligible for:
11. 25 days holiday each year (plus bank holidays) increasing with service, with the option to buy or sell leave
12. Private Healthcare Insurance for treatment at our leading hospitals
13. Private pension contribution which increases with length of service
14. Season Ticket Loan and Cycle to Work scheme
15. Group Life Assurance from day one
16. Critical illness cover
17. Enhanced Maternity and Paternity pay
18. Corporate staff discount for all facilities including Maternity packages at The Portland
19. Comprehensive range of flexible health, protection and lifestyle benefits
20. Discounts with over 800 major retailers
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring, because when you feel seen, heard and supported you can be at your best for our patients and each other.Our mission is simple, above all else we’re committed to the care and improvement of human life. To achieve this, we live and breathe four core values:
21. Unique and Individual: We recognise and value everyone as unique and individual
22. Kindness and compassion: We treat people with kindness and compassion
23. Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
24. Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Reasonable adjustments
We believe everyone should feel comfortable bringing their full self to work and have equal access to opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements and reasonable adjustments throughout our recruitment process and in the workplace.#LI-NK1