Job Summary
We are seeking a dedicated and organised Care Navigator to join our team. The successful candidate will play a vital role in coordinating patient care, providing administrative support, and ensuring seamless communication between patients and healthcare providers. This position offers an opportunity to make a meaningful difference in the lives of individuals requiring assistance with their healthcare needs. The ideal applicant will possess strong office and computer skills, along with excellent organisational abilities, to manage various administrative tasks efficiently. This paid role is suitable for someone with prior clerical or administrative experience who is committed to delivering compassionate support within a healthcare setting.
Pay: £12.21 per hour
Job Description:
Key Details:
* Hours: 10 hours per week - which may increase if covering sickness/annual leave
* Shifts: Between 8:00am – 6:30pm, Monday to Friday
* Start date: Immediate start required
* Flexibility: Applicants must be fully flexible. We are unable to accommodate set days or fixed shift patterns. Availability across weekdays and varying shift times is essential.
* Previous applicants need not apply.
Main Duties:
* Answering phone calls and handling general enquiries
* Greeting and assisting patients and visitors
* Booking appointments and managing schedules
* Scanning, matching, and processing letters and emails
* Supporting the team with general administrative tasks
* Carrying out any other duties as required by the Practice Manager
Desirable Skills & Experience:
* Knowledge of SystmOne or experience in a healthcare setting is an advantage (training will be provided for the right candidate)
* Excellent customer service and communication skills
* Ability to work independently as well as part of a team
* Strong organisational and multitasking skills
* Positive, professional, and approachable manner
Please ensure your CV is up-to-date and includes phone number & email address.
Job Types: Part-time, Fixed term contract
Benefits:
* Company pension
* Free parking
* On-site parking
Work Location: In person
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: No less than 10 per week
Benefits:
* Company pension
* On-site parking
Work Location: In person