We have an exciting opportunity for a Rural Property Assistant to join our Harrogate team to support the management of rural estates and property portfolios. This varied role includes supporting agents with residential property compliance, maintaining accurate contractor records, liaising with the central Carter Jonas compliance team, assisting with the letting of residential properties, conducting viewings, and providing general office administrative support.
Our busy Yorkshire Rural team includes colleagues at all levels, from apprentices to partners, across both the York and Harrogate offices. You will work closely with the Residential Lettings Manager in Harrogate, particularly on property compliance and lettings activity.
The Harrogate team enjoy a positive office culture, working collaboratively and taking part in regular social events throughout the year. We operate a flexible working approach, with agreed core days in the office together.
We offer a highly competitive salary with an excellent benefits package including 25 days annual leave, pension contribution, life assurance and flexible benefits to suit your personal circumstances.
Main tasks:
1. Manage and maintain an accurate record of statutory property compliance items in connection with the letting of property
2. Assist with organising repair and maintenance work for managed properties, including liaising with tenants and contractors
3. Maintain an accurate record of property compliance using Carter Jonas property management and accounting systems
4. Co-ordinate and maintain up to date contractors’ data
5. Assisting with residential lettings, taking enquiries and carrying out property viewings
6. Liaising with our client accounting team
7. Handling rural enquiries that come through the office
8. Providing a high level of efficiency and customer service
9. Processing of contractor’s invoices, including coding, recording invoices and issuing to agents and / or accounts for payment
10. Carry out general administrative tasks such as assisting with the preparation of meeting reports and assisting with general administrative tasks
11. Effectively liaise with other relevant professionals to maintain a sound working knowledge of all relevant areas of work
What will it take to be successful?
The ideal candidate will have advanced Microsoft Office skills, particularly in Word, Excel and Outlook, and the ability to learn, operate and support colleagues in using specialist IT systems and Carter Jonas software. They will have experience working with clients, tenants and contractors, supported by strong communication skills and the ability to work effectively as part of a team. A high level of attention to detail, strong organisational and time‑management skills, and the ability to use initiative and solve problems are essential. A full UK driving licence is required for this role.