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Booker • Osney Mead Ind. Est. Ferry Hinksey Road OXFORD • Apply by 18-May-2025
About the role
This is a Part Time Role
You will be expected to ensure our customers’ needs are exceeded at all times while working in a variety of areas within the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but everything you do matters — ensuring our customers get everything they came for, served quickly and efficiently.
We are looking for someone with a positive attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
What is in it for you
At Booker, we offer a great place to work and opportunities for career progression, along with the following benefits:
* A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
* After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco during a 4-day period after every pay day, thirteen times a year. Plus, 10% off at Tesco Cafe and 20% off all F&F purchases.
* 10% off pay monthly & SIM-only deals with Tesco Mobile and other great deals throughout the year.
* Up to 30% off car, pet, and home insurance at Tesco Bank. Terms and conditions apply.
* Free eye tests when you spend £50 or more, with a 30% saving on glasses, sunglasses, and contact lenses.
* 50% off health checks at Tesco Pharmacy.
* Exclusive access to discounted RAC breakdown cover rates.
* An exclusive deals website saving money on everyday purchases, including a cycle-to-work scheme.
* After 3 months, eligibility to join our annual Save As You Earn share scheme to buy Tesco shares at a discount.
* Retirement savings plan (pension) — save up to 5%, with Booker matching your contributions.
* Life Assurance — cover for death in service up to three times your annual pay.
* Health and Wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
* A comprehensive holiday package.
Responsibilities
* Accurately picking and dispatching goods using a handheld terminal, and notifying the manager of any discrepancies.
* Checking quality, shelf life, and ensuring packaging is robust for delivery.
* Providing high standards of customer service by processing deliveries efficiently and meeting targets.
* Dealing politely with delivery staff, responding to queries and complaints, and referring complex issues to a supervisor.
Requirements
* A positive, can-do attitude and comfort working to meet pick rates.
* A passion for customer service and willingness to go the extra mile.
* Punctuality, proper presentation, and reliability.
About us
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses from over 190 branches, eight distribution centres, and support centres across the UK.
Diversity, equity, and inclusion (DE&I) are core to our values. We welcome conversations about flexible working to support our diverse team members, whether you are starting your career, caring for others, nearing retirement, or balancing other life commitments.
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