Inbound Sales & Service Advisor Remote
Key points
* Major UK insurance company (trusted by millions)
* Remote role, with all equipment provided
* 37.5 hours per week, shift-based rota across 7 days (2 out of 5 weekends)
* Basic salary: £24,500
* Average bonus: £400£600/month (some teams higher, some lower see below)
* Great benefits, training and progression
Are you great with people, calm under pressure and ready to build a career in customer service and sales? If youre looking for a fully remote role with proper training and progression and where your personality and performance make a real impact this could be a perfect fit.
The role in a nutshell
Youll be joining one of five inbound customer service and sales teams, supporting customers with appliance insurance and repair queries. The calls are inbound customers come to us but youll still need to be confident in guiding conversations, spotting opportunities, and hitting targets.
Depending on the team, you might be:
1. Helping customers register a new appliance and offering extended protection
2. Assisting with repairs or account queries, and recommending extra cover
3. Retaining customers who are thinking of cancelling
4. Supporting Sky customers with their Sky Protect policies
5. Handling calls on behalf of brands like Beko