Job Title: Customer Care Advisor Location: Manchester Salary: £16.22ph - weekly pay Sector: Social Housing Maintenance Experienced in the use of CAFM systems (preferably Concept) Experience of providing helpdesk or call centre service, developing productive working relationships with key customers and suppliers. · Proven experience in managing supply chain/contractor performance · Competent in the use of Microsoft Office tools (Outlook, Word, Excel, PowerPoint etc.) Office 4 days a week and WFH on a friday The below questions need to be asked and added onto the CV: Pre-Qualifying Questions What is the difference between planned and reactive work orders? What fix SLA's would you expect for jobs between P1 and P4? Can you describe a time when you overcame an issue with engineers or sub-contractors? What does Statutory Compliance mean and can you give an example of a compliance standard? Which CAFM systems have you worked with? If interested in this CUSTOMER CARE ADVISOR role, please email your CV directly to...