Are youpassionate about high quality patient care and the delivery of an excellent pharmacyservice? This is an exciting opportunity for a Pharmacy Technician to join our establishedteam and play an essential role for the Clay Cross Medical Centre bycomplementing Clinical Pharmacists, Practice nurses, GPs, and administrative teams.
Pharmacy Technicianscan lead on medicines expertise and enable the Pharmacists to concentrate onclinical decision making. Core role responsibilities will cover clinical,technical and administrative categories.
Main duties of the job
Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
Synchronising medicines for patient transfers between care settings, linking with local community pharmacies.
Provide expertise to address both, the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
Manages shared care protocols and liaise with Clinical Pharmacists for more complex patients.
Technical and Administrative
Lead on clinical searches and monitoring of data.
Contribute to the design and delivery of patient questionnaires or pre-review resources to refine the system for medication reviews.
Collate and filter information from the patient to be documented on the clinical system or escalated to a Clinical pharmacist or other relevant clinician in the practice, if appropriate.
Streamlining general prescription requests, to allow GPs and clinical pharmacists to review the more clinically complex requests.
Support the implementation of local and national prescribing policies and guidance within practice, care homes and other primary care settings.
Support to deliver on contractual agenda, support Practices with QOF and locally commissioned enhanced services.
About us
We are a well‑organised stable team and currently boast a GP Principal, 1 salaried GP (part time), 2 ANPs, 3 (wte) Practice Nurses, 2 HCA. The management of the business is led by the Practice Manager with excellent practice administration support from the Care Co‑ordinator, Senior administrator and 12 part‑time receptionists admin staff. We have excellent working relationships with the wider healthcare community, including the local District Nursing team, PCN practices, Medicines Management Team, Palliative Care Services, local care homes etc. We are lucky to have the support of an excellent Community Matron.
Job responsibilities
Develop a culture that promotes equality and values diversity.
The postholder must be aware of and committed to the Equality and Diversity policies of Clay Cross Medical Centre and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding, and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non‑judgmental and respects their circumstances, feelings priorities and rights.
Personal/ Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
* Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
* Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Autonomy/ Scope within Role
The post-holder will strive to maintain quality within the practice, and will:
* Alert other team members to issues of quality and risk.
* Assess own performance and take accountability for own actions, either directly or under supervision.
* Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.
* Work effectively with individuals in other agencies to meet patients needs.
* Effectively manage own time, workload and resources.
Person Specification
Knowledge and Skills
* Understanding of local and national guidelines
* Thorough understanding of GDPR
* Excellent communication and interpersonal skills
* Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges.
* Able to work under pressure and to meet deadlines.
* Patient‑centred with care and compassion
* Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to senior clinicians when appropriate.
* Self‑aware, motivated, articulate, and decisive
* Respectful, positive, and optimistic
* Proficient in Microsoft Office and Clinical data systems
* Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems.
* Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
* Knowledge and understanding of pharmacy law and ethics and current legislation.
* Able to analyse and interpret prescribing data.
* Experience of using SystmOne
Experience
* Experience of working as a qualified, registered pharmacy technician in General practice, Medicines management, community or hospital pharmacy.
* Experience of participating in a multi‑professional team
* Experience of implementation of best practice and service improvement
* Experience of clinical leadership
* Protocol writing experience.
* Experience of working in Primary Care
* Experience of clinical audit and quality improvement
Qualifications
* Mandatory registration with General Pharmaceutical Council
* BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
* Evidence of continued professional development (CPD)
* Accuracy Checking Technician Accreditation or equivalent
* CPPE Pathway
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jasmine Potter - Clay Cross Medical Centre
£28,407 to £32,580 a year Dependant on experience
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