Job overview
Our team is just that – a team – all supporting each other and working together to achieve the best outcomes, and we are really proud of this. We cannot wait to welcome you to the team when you start and will have experienced Catering Staff to help you along the way.
Our service is one where your passion, drive and motivation will genuinely make a real difference. Don’t just take our word for it, have a chat with Lynn Thomson our Assistant Manager (contact details below).
To find out what really goes on follow the link below:
Main duties of the job
We need you to lead our team, supervising our staff and supporting them to be the best they can be, providing clarity and direction on tasks, support to help them develop as well as ensuring they understand how crucial their role is to our patients and staff.
Obviously it goes without saying that your effective communication skills will help you liaise with colleagues and other departments in order to ensure the smooth running of the department and you will be the role model and lead by example. your commitment and passion for delivering a great catering service will shine through.
We want to support you in your role ,so you will given full interactive training as well as specialised training courses in our active kitchens, where you will gain further experience and transferable skills that will be great for your development. we also have Management support in place so you are never on your own.
Working for our organisation
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
1. Communicate effectively with colleagues to ensure an accurate exchange of information about catering tasks and service needs.
2. Communicate with a range of service users either internal or external in person and over the telephone to understand, individual needs and provide information relating to the catering
3. Promote catering values
4. Co-ordinate and supervise the production of simple snacks for service within the catering retail
5. Co-ordinate the food service for both patient meal and retail services.
6. Coordinate and supervise the cleaning either manually or with the use of mechanical equipment provided e.g. cleaning of areas, washing of crockery, cutlery and utensils
7. Assist with the co-ordination and management of staff in the capacity of a first line
8. Assist with the management of performance issues including attendance, conduct and Complying with the appropriate Trust policies in relation to these issues
9. Assist with the monitoring and management of sickness and absence, liaising with managers as In particular conduct return to work interviews following staff absence.
10. Prepare staff rotas, allocating duties on a daily basis to ensure all tasks are completed in a timely manner
11. Participate where required within the interview and selection process for Band 2 Staff
12. Actively encourage staff development following the Trusts policies and procedures
13. Operate cash registers in retail areas, demonstrating diligence at all time
14. Supervise Catering Assistants providing training as
15. Ensure accuracy when allocating floats and cash counting at the start and end of the
16. Ensure security of cash within departmental safe and whilst transporting around the Trust.
17. Report any defective equipment, personal injuries or health and safety
18. Escalate to a manager if necessary
19. Taking the piece of equipment out of action if required.
20. Proactively support the continued development of the catering service
21. Maintain and develop own competence
For more details, please see attached Job Description
Person specification
Qualifications and Education
Essential criteria
22. Level 2 Certificate in Food Hygiene
Desirable criteria
23. Level 3/Intermediate Certificate in Food Hygiene
24. Food service qualification
25. Basic Health and Safety qualification
Knowledge and Experience
Essential criteria
26. Knowledge of Information Governance and Data Protection.
27. Experience in the Catering industry
28. Experience in dealing with the public
29. Previous supervisory experience.
Desirable criteria
30. Knowledge of therapeutic diets.
31. Experience within a Healthcare setting.