Overview
Salary: Support Staff Pay Scale G: £27,702 to £29,601 pro-rata per annum (Actual) (£31,537 - £33,699 full time/full year equivalent). Working Weeks: 39 weeks. Start Date: March 2026. Great Yarmouth Charter Academy is seeking two reliable and responsible Education Welfare Officers to help drive the attendance strategy at the school.
The role involves working with pupils, their families, staff and external agencies to unlock barriers to attendance and ensure that all pupils can engage with school as fully as possible.
What You’ll Be Doing
* To identify those children in need of support by reason of their behaviour, absence from academy, family dysfunction, disability, social or emotional needs or any other special educational needs and to support children whose education is at risk
* To assess need, plan interventions, implement effective action and evaluate outcomes against agreed objectives, whilst involving service users in decisions whenever possible
* To work with parents and other stakeholders in relation to student support
* To assist the Academy to safeguard students through joint work with partner agencies
* To maintain appropriate records and prepare reports as necessary
About You
The ideal candidate for this post will be organised, professional, able to establish good relationships with pupils and their families, act as a role model and be innovative in their responses to the attendance challenges that they discover. In addition, the ideal candidate will have excellent communication skills, be able to confidently present information when required and possess excellent IT skills.
You will need to be able to manage your time effectively, work under your own initiative as well as contribute to the attendance team as a whole and work with team members to implement attendance initiatives for individuals and across the school. You will be required to monitor and manage an ever changing caseload and monitor the impact of actions that are taken.
Essential
* First degree or NVQ Level 4 in social work, teaching, counselling, psychology or youth and community work or other work related to work with children and/or relevant experience
* Training on safeguarding
* Experience of using social work or counselling approach to working with parents and children
* Knowledge of school systems and pastoral systems
* Ability to undertake assessments and write reports to a high standard
Desirable
* Experience of working in the education system and in multi-agency settings
Why Join Inspiration Trust
At Inspiration Trust, we believe in the power of education to transform lives. You’ll be joining a supportive, forward-thinking organisation that values professional development, collaboration, and innovation. We provide opportunities for growth and empower you to make a real impact in schools across Norfolk and north Suffolk. As part of our thriving network of talented teachers, leaders, and support staff, you’ll receive a varied professional development programme designed to help you be the best you can be.
We offer
* Generous annual leave, and access to the Local Government Pension Scheme (LGPS) with excellent employer contributions
* Health Plan and Employee Assistance Programme, including 24/7 virtual GP access, mental health support and claim-back options for healthcare costs
* Cycle-to-work scheme, discounts, and salary sacrifice options (including home technology)
* Free parking at most sites
* Personalised CPD and development programmes
* A structured induction programme
*Terms and conditions apply. Some benefits are only available following successfully passing probation.
About Us
Great Yarmouth Charter Academy was rated Good by Ofsted in June 2024. The report highlighted that “Pupils at Great Yarmouth Charter Academy are proud to attend the school. It provides them with a safe and structured environment. It is a place where pupils can thrive and achieve their potential.”
We are part of the Inspiration Trust; a thriving family of schools across Norfolk and North Suffolk, recognised nationally for pupil progress and excellence in teaching and leadership. The Trust offers extensive networks and opportunities to collaborate with a diverse range of schools and partners, supporting outstanding professional development for all staff.
If you would like to know more about this opportunity, please contact the Principal’s PA at Hannahgray@inspirationtrust.org or call the school on 01493 842061.
Closing date for applications: 12pm on Monday 2 February 2026
Interview date: Tuesday 24 February 2026
Safeguarding and Equal Opportunities
Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.
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