Cloud support engineer

Purpose of job:

Our aim is to become a market leader in provision of Electric Vehicle charging solution provider to Local Authorities and Businesses as part of our strategy to lead the transition to zero carbon.

The goal is to undertake an ambitious electric vehicle charging installation program, deploying high volume and quality EV installations across the nation. Our aim is to make the world a better place, one charge point at the time.

As a Cloud Support Engineer, you will help establish and run the operational processes that keep our cloud platform stable, secure, and well-managed day-to-day. This is a hands-on role combining support and platform improvement, including managing alerts, incidents, and tickets while enhancing monitoring, alerting, and observability (e.g. AWS, Grafana).

Youll be expected to create and improve processes, produce clear documentation, and work independently with strong organisation and attention to detail. You will also contribute small but meaningful technical improvements and confidently communicate ideas across technical and non-technical teams.