Softcat is looking for an IT Helpdesk Analyst in Marlow to provide first-line technical support to users across various channels. Responsibilities include logging incidents in ServiceNow and ensuring timely resolutions while prioritizing requests for efficiency.
The ideal candidate will have experience in IT Helpdesk, knowledge of the Microsoft stack, and excellent communication skills to explain technical issues clearly. This position offers hybrid working and flexible hours to accommodate personal commitments.
#J-18808-Ljbffr