Job Description We’re recruiting for a Telephone Account Manager Development Manager to join us on a 12 months FTC. We’re offering a competitive base salary. And this is a hybrid position. Are you a confident communicator with a passion for building strong business relationships? Join our Group Protection Distribution team as a Telephone Account Manager and help us deliver outstanding service and results to our intermediary partners. We’re looking for individuals who thrive in a collaborative environment and are motivated by achieving goals and making a difference. What you'll be doing: Managing relationships with a panel of intermediary accounts Promoting Group Protection products and propositions Delivering new business and retention targets Developing account strategies using market intelligence Collaborating with internal teams to meet client expectations Responding to pre-renewal enquiries and gathering key information Maintaining up-to-date knowledge of products and competitors Handling customer queries and complaints with empathy and professionalism